Stakeholder Engagement

We regularly interact with stakeholders to develop and strengthen relationships and understand their needs and priorities. Our stakeholders include employees, customers, investors, credit rating agencies, federal and state regulators and the communities in which we operate. We engage with stakeholders through in-person and virtual meetings, community events, and conferences to share our strategies and plans, gather feedback and gain support to help us achieve our business and community objectives.

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Boardwalk Customer Meeting Table
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    Employees

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    Customers

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    Investors and Credit Rating Agencies

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    Regulators and Elected Officials

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    Communities and Landowners

Inclusion & Diversity

We recognize the importance of diverse backgrounds, perspectives and skills and foster a culture where employees feel valued, heard and respected. With a focus on inclusion and diversity, we have evaluated and implemented best practices to support our core value of people, including manager education on identifying and preventing discriminatory behavior; recruiting efforts to solicit more diverse job applicants; and evaluating performance reviews and conducting compensation analysis to ensure fairness across all groups. To increase transparency, we have also published our 2021 EEO-1 form.

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Workforce Health and Safety

Safety is one of our core values and guides daily organizational tasks and procedures. Our employees are accountable and responsible for their personal safety conduct and the safety oversight of others in their work environment. Our extensive Safety Program is aligned with relevant OSHA requirements and provides expectations and a framework for safe, reliable and environmentally sound operations. Employees are required to participate in our Safety Program and abide by our Safety Policy.

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Emergency Preparedness and Business Continuity

Our industry’s goal is to have zero incidents, but we are prepared to respond to emergencies should they occur. Our Event Response and Corporate Response Plans are designed to provide a coordinated, planned response to minimize danger or injury to individuals, impact on the environment, and damage to our assets and the neighboring communities. These plans are implemented during an event or incident to ensure the continuity of operations with minimal disruption and to facilitate a return to normal business operations.

  • Event Response and Corporate Response Plans:

    Our Event Response and Corporate Response Plans are designed to provide a coordinated, planned response to minimize danger or injury to individuals, impact on the environment, and damage to our assets and the neighboring communities.

  • Business Continuity Plans:

    We also have Business Continuity Plans that work in tandem with our Corporate Response Plan by providing a framework of procedures and policies so personnel can respond effectively and consistently to an incident.

  • Public Awareness Program:

    Our Public Awareness Program is intended to reach the excavators, public officials, emergency responders and persons who live and work near our pipelines.

  • Local Outreach:

    We also work with local officials and emergency responders to coordinate emergency response plans to ensure preparedness in the unlikely event of an emergency.

Community Relations

Our customers and communities depend on us to safely transport and deliver natural gas and NGLs. Through our Public Participation Plan, Public Awareness Program, Philanthropy Program and Tribal Engagement we seek to strengthen and support the communities in which we operate.

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Attracting and Retaining a High Performing Workforce

Our people and culture define our success. We are continuously strengthening our culture, focusing on inclusion and diversity and creating work environments that help people thrive. Our competitive compensation and benefits programs and employee engagement tactics help us attract and retain the best people.

photo of Boardwalk Pipelines Senior Vice-President Mike McMahon on a stage giving a presentation
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    2022 Top Workplaces of Houston

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    Best Places to Work in Kentucky 2023

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    13 Years Average Employee Tenure

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    118 New Employees Hired

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    21% of Workforce is Female

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    13% of Workforce is Minority